Partner with Us
Do you have clients or residents who could benefit from exercise physiology? Let’s work together to help them thrive
Active Flow Rehab welcomes referrals from support coordinators, plan managers, general practitioners, physiotherapists, occupational therapists, aged care providers, and other healthcare professionals. As a trusted local provider, we strive to make the referral process simple and the outcomes outstanding.
Person-Centred Care
We treat all clients with warmth and respect. Our focus is on their goals and comfort. You can be confident they will receive individualised, evidence- based therapy that aligns with their care plan.
Expertise in Neuro & Disability Rehab
With specialised experience in neurological conditions and complex disabilities, we handle cases ranging from stroke rehab to autism support. This makes us a great fit for NDIS participants and others needing expert exercise guidance.
Mobile & Flexible Service
Many clients face transport or mobility barriers – we eliminate those by coming to them. This often leads to better adherence and outcomes. We can visit clients at home, in aged care facilities, or even accompany them to community gyms/pools.
Clear Communication
We believe in teamwork. We’ll keep you updated with initial assessment findings, progress reports, and any concerns or achievements. If you’re a GP, expect timely letters about your patient’s improvements. If you’re a support coordinator or case manager, we’re happy to discuss goals and ensure our service complements other supports.
Funding Knowledge
We understand the ins and outs of NDIS, Medicare plans, and aged care funding. We’ll make sure to provide the documentation your client needs for plan reviews or auditing. Our office can assist with service agreements and reporting requirements seamlessly.
Quick Onboarding
We know that when you make a referral, timely service is crucial. We commit to contacting referred clients promptly (usually within 1-2 business days) to schedule their initial consultation. No long waitlists here – we’re ready to help.
Why refer to Active Flow Rehab?
Refer a Client
1. Use Our Online Referral Form: It’s the quickest way
Simply fill in the client’s details, goals, and any relevant medical info.
Our secure form is HIPAA compliant.
REFERRAL FORM
2. Email a referral
If you prefer, you can email us any referral letters or care plans. We accept GP referral forms, NDIS support coordinator referrals, etc.
3. Call us
Want to discuss a potential referral first? We’re happy to talk through your client’s needs and confirm how we can help.
Please include any key information like diagnosis, relevant history, current supports, and funding source (relevant NDIS plan details, Medicare referral code, etc. if applicable). However, don’t worry if you don’t have every detail – we will gather more during our initial assessment.
Trusted by Fellow Professionals
We pride ourselves on building strong relationships with referrers. Here’s what out partners are saying.
Active Flow Rehab has been a game-changer for my NDIS clients. The feedback from participants is fantastic – they feel heard and motivated. The team’s reports are thorough, and they always keep me in the loop. It makes my job easier knowing I can count on their professionalism and genuine care.
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- Jasmine P., Support Coordinator
I referred a 70-year-old patient for post-stroke rehab. Within months, I saw noticeable improvements in his mobility and confidence. Active Flow’s updates allowed me to coordinate better overall care. I highly recommend their services to any of my patients in need of exercise physiology.
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- Dr. Smith, General Practitioner
Collaborative Approach
We view referrals as the start of a partnership. Our Exercise Physiologist will collaborate with you and other members of the client’s care team. This might involve:
Joining case conferences or team meetings if needed (we’re happy to provide input on exercise goals for care plans).
Aligning our exercise program with any existing therapy goals (physio, OT, etc.) to ensure consistency and avoid duplication.
Referring back or to other services if we identify needs outside our scope – for example, if a client would benefit from a dietitian or psychologist, we’ll communicate that to the GP or coordinator.
Being accessible for questions – if you’re ever unsure about our approach or want an update, just reach out. We are approachable and responsive.
Ultimately, we all share the same goal: enhancing our clients’ quality of life. By working together, we can achieve the best outcomes. Active Flow Rehab is excited to partner with you in supporting our community.